Red Oak Roofworks and Restoration Privacy Policy

1. Introduction

Welcome to Red Oak Roofworks and Restoration. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

2. Information We Collect

We may collect the following types of information when you visit our website or use our services:

Personal Information: Name, phone number, email address, physical address, and other details provided when requesting inspections, quotes, or services.

Usage Data: Information on how you interact with our website, such as IP address, browser type, device type, and browsing behavior.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and monitor website traffic. You may manage your cookie preferences through your browser settings.

Third-Party Tracking Tools: We may use third-party tools such as Google Analytics and Meta (Facebook) Pixel to understand user behavior and improve our marketing. These tools may collect information about your browsing activities across our website and others.

3. How We Use Your Information

We use the information we collect to:

Schedule and manage roofing inspections, replacements, and storm restoration services.

Respond to inquiries and customer service requests.

Send project updates, promotions, and important service-related communications (with your consent).

Fulfill legal obligations and safeguard against fraudulent activity.

4. Sharing of Personal Information

At Red Oak Roofworks and Restoration, we prioritize confidentiality and transparency.

Limited Third-Party Sharing: We do not share your personal information or phone number with third parties for promotional purposes without your explicit consent.

Legal Compliance: We may disclose personal information if required to comply with applicable laws or legal processes.

Service Support: We may engage trusted subcontractors or partners to assist with service delivery. These parties are bound by confidentiality and may only use the data to fulfill their role in supporting your project.

Opt-In Data: Your consent regarding communications (such as text messages) is honored. We do not sell or share opt-in data under any circumstances.

Message Frequency and Carrier Rates: Message frequency may vary based on your activity with us. Standard carrier message/data rates may apply.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions when sharing sensitive data.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, and contractual requirements.

7. Your Rights and Choices

You have the right to:

Request access to your personal information.

Correct or update your personal data.

Opt out of marketing communications.

Request data deletion, subject to legal and service constraints.

To exercise your rights, please contact us at [email protected].

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe a child under 13 has provided us with personal information, please contact us so we can delete it.

9. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature. Currently, our website does not respond to DNT signals. However, you can manage cookies and tracking preferences via your browser settings.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

11. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes your acknowledgment of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Red Oak Roofworks and Restoration

717 Garner Park Dr., Georgetown, TX 78628

Email: [email protected]

Phone: (737) 773-3625