Red Oak Roofworks and Restoration Terms and Conditions

1. Introduction

Welcome to Red Oak Roofworks and Restoration (“we,” “us,” or “our”). By accessing our website or using our services, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our services.

2. Services Provided

Red Oak Roofworks and Restoration provides residential and commercial roofing services, including but not limited to:

-Free Roof Inspections

-Roof Replacements

-Storm Damage Restoration

Insurance Claim Assistance

All services are provided in accordance with applicable local regulations, industry standards, and our commitment to safety and craftsmanship.

3. Use of Website

By accessing or using our website, you agree to:

Use it only for lawful purposes

Not disrupt, damage, or impair the website’s functionality

Refrain from unauthorized access to systems, data, or accounts

Not use automated systems (e.g., bots or scrapers) to collect data

We reserve the right to suspend or terminate access for any violation of these terms.

4. Appointments and Estimates

All appointments are subject to scheduling availability and confirmation by our team.

You agree to provide accurate and up-to-date contact and project information.

We reserve the right to reschedule appointments due to weather, emergencies, or operational limitations.

Estimates are non-binding unless expressly stated in a signed agreement.

5. Payments and Billing

Payment terms will be specified in your individual service agreement or contract.

Invoices are due upon receipt unless otherwise stated.

A late fee may apply to past-due balances.

Disputes regarding charges must be reported within 30 days of the invoice date.

6. Warranties and Guarantees

We proudly stand by the quality of our work. Specific warranty terms, including coverage period and claim procedures, will be outlined in your project documents. Warranty claims must:

Be submitted in writing

Include relevant documentation (photos, receipts, service records)

Comply with the stated conditions and exclusions

7. Cancellation and Refunds

Cancellations must be made in writing and are subject to the terms of your agreement.

Deposits may be non-refundable if cancellation occurs after material ordering or project commencement.

Refund eligibility depends on the timing and circumstances of the cancellation.

8. Limitation of Liability

To the fullest extent permitted by law, Red Oak Roofworks and Restoration shall not be liable for:

Indirect, incidental, or consequential damages

Project delays due to weather, supply chain issues, or third-party actions

Property damage not directly caused by our proven negligence

9. Intellectual Property

All website content, including but not limited to text, graphics, photos, logos, and slogans (e.g., “Durable Roofs with Texas Roots”), are the exclusive property of Red Oak Roofworks and Restoration. Unauthorized use, reproduction, or distribution is prohibited.

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Williamson County, Texas.

13. Contact Us

For questions, feedback, or concerns, please contact:

Red Oak Roofworks and Restoration

717 Garner Park Dr.

Georgetown, TX 78628

Email: [email protected]

Phone: (737) 773-3625